Privacy Policy
Effective Date: February 04, 2016
Last Updated: August 26, 2025
At Remodel Surge (“Company,” “we,” “our,” or “us”), your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website or engage with our services.
By using our Site or Services, you agree to this Privacy Policy in full.
1. Information We Collect
We collect personal and non-personal information to provide and improve our services.
1.1 Information You Provide Voluntarily
- Name, email address, and phone number
- Business name, title, and location
- Information submitted through forms, chat, or email
- Payment information processed by secure third-party providers
1.2 Information Collected Automatically
- IP address and geographic location
- Browser and device information
- Pages visited and referral URLs
- Session duration and interaction times
1.3 Cookies & Tracking Technologies
We use cookies, pixels, analytics tools, and tracking scripts to:
- Improve performance and user experience
- Track advertising and conversion metrics
- Remember user preferences
2. How We Use Your Information
Your information may be used to:
- Deliver services and communications
- Respond to inquiries and consultations
- Process secure payments
- Send updates and marketing offers
- Improve website functionality
- Prevent fraud or misuse
- Comply with legal obligations
We never sell your personal data.
3. Legal Bases for Processing (EEA Visitors)
- Consent
- Contractual necessity
- Legal obligation
- Legitimate business interest
4. Sharing and Disclosure
We only share information with trusted third parties when necessary.
These may include:
- Hosting providers
- Analytics platforms
- CRM systems
- Payment processors
- Marketing partners
- Legal or government authorities when required
5. Data Retention
We retain information only as long as necessary for business and legal purposes.
You may request modification or deletion at:
tyler@remodelsurge.com
6. Data Security & Limitation of Liability
We use:
- SSL encryption
- Password protection
- Secure hosting systems
However:
- No online system is 100% secure
- We cannot guarantee complete protection against unauthorized access
- Use of our services remains at your own risk
7. Your Privacy Rights
7.1 GDPR (EU/EEA Residents)
- Access personal data
- Correct information
- Request deletion
- Restrict processing
- Withdraw consent
- Request data portability
7.2 CCPA (California Residents)
- Know what information is collected
- Request deletion
- Opt out of data sharing
- Exercise rights without discrimination
8. Email & Communication Preferences
By submitting information, you consent to receive:
- Emails
- Calls
- SMS communications
You may unsubscribe from marketing communications at any time.
9. Third-Party Links & Integrations
Our website may contain links to third-party websites or applications.
Please review their privacy policies before sharing personal information.
10. Children’s Privacy
Our services are not intended for children under age 13.
Any information discovered from minors will be removed immediately.
11. International Data Transfers
Your information may be processed in the United States or other jurisdictions.
By using this Site, you consent to those transfers.
12. Limitation of Claims
- Claims must be filed within one year
- Damages cannot exceed amounts paid for services
- You waive participation in class actions
13. Policy Updates & Modifications
We reserve the right to update this Privacy Policy at any time.
Continued use constitutes acceptance.
14. Governing Law & Jurisdiction
This Privacy Policy is governed under:
State of New York, USA
Disputes must be brought exclusively in New York County, New York.
15. Contact Information
📧 Email: tyler@remodelsurge.com
🌐 Website: www.remodelsurge.com